Qantas chooses ‘flight’ over an ACCC ‘fight’: agrees to sky-high $100 million penalty for cancelled flights

Key Takeaways: Qantas has admitted that it misled consumers through advertising and offering for sale tickets that it had already decided to cancel.The ACCC and Qantas have agreed to a penalty of $100 million for Qantas’ breaches, subject to Federal Court approval.Qantas has also agreed to pay affected consumers payments ranging from $225 to $450 as compensation.The ACCC’s case against Qantas highlights the importance for businesses of assessing thei